Le téléphone pleure: Anecdotes d’une téléconseillère

Détails sur le produit Format : Format Kindle Taille du fichier : 425 KB Nombre de pages de l’édition imprimée : 54 pages Utilisation simultanée de l’appareil : Illimité Vendu par : Amazon Media EU S.à r.l. Langue : Français ASIN: B074T538BW Description du produit : Le téléconseiller. Créature méconnue, voix tapie dans l’ombre… Nous réglons les retards de vos colis, prenons vos commandes, réparons vos connexions défaillantes. Aujourd’hui, au travers du court recueil de conversations incongrues et d’échanges musclés, je vous ouvre les portes du monde magique du conseil clientèle. Eloïse à votre écoute, que puis-je pour vous ?
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Do You Talk Funny?
Language: en
Pages: 208

Do You Talk Funny?

Authors: David Nihill
Categories: Business & Economics
Type: BOOK - Published: 2016-03-08 - Publisher: BenBella Books, Inc.
Public speaking can be terrifying. For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry. Something had to change. In what doesn’t sound like the best plan ever, David
Swing Time
Language: en
Pages: 416

Swing Time

Authors: Zadie Smith
Categories: Fiction
Type: BOOK - Published: 2016-11-15 - Publisher: Penguin
A New York Times bestseller Finalist for the National Book Critics Circle Award for Fiction Finalist for the L.A. Times Book Prize for Fiction An ambitious, exuberant new novel moving from northwest London to West Africa, from the multi-award-winning author of White Teeth and On Beauty Two brown girls dream
Competence-Based Competition
Language: en
Pages: 358

Competence-Based Competition

Authors: Gary Hamel, Aimé Heene
Categories: Business & Economics
Type: BOOK - Published: 1994-09-20 - Publisher: Wiley
Published in association with the Strategic Management Society, The Wiley Strategic Management Series aims to illustrate the 'best in global strategic management' for academics, business practitioners and consultants. This book addresses the theme of core competence and the processes and issues involved in managing core competence. It is an interesting
Crowning the Customer
Language: en
Pages: 160

Crowning the Customer

Authors: Feargal Quinn
Categories: Customer services
Type: BOOK - Published: 2006 - Publisher: O'Brien Press
'Crowning the Customer' is a practical, hands-on guide for people who run or work for businesses that have to deal with customers person-to-person.
A Companion to Digital Literary Studies
Language: en
Pages: 640

A Companion to Digital Literary Studies

Authors: Ray Siemens, Susan Schreibman
Categories: Social Science
Type: BOOK - Published: 2013-03-20 - Publisher: John Wiley & Sons
This Companion offers an extensive examination of how new technologies are changing the nature of literary studies, from scholarly editing and literary criticism, to interactive fiction and immersive environments. A complete overview exploring the application of computing in literary studies Includes the seminal writings from the field Focuses on methods